Australian recall letter

joshinthecity · August 8th, 2012, 01:09 AM

Just received this in the mail..
What the hell is a Bowden cable?
Our bikes have rear forks ?
I have questions dammit.

-----------------------------
Product description
Ducati MY 2012 and MY 2013 motorcycles (1199 series)
Identifying features
Recall no: 863/12
Target number: 267
VIN details: See attached VIN list.
What are the hazards?
The defects listed may result in loss of vehicle control, production of noxious fumes and/or reduced braking capacity.
What are the defects?
The following defects may occur:

* Exhaust Valve Bowden Cable Heat Protector: Under extreme conditions, the plastic protector could melt or burn, producing smoke and noxious fumes.

* Steering Damper Retaining Screws and Ball Joint: Under extreme conditions and after heavy wear, the steering damper may come loose.

* Rear Fork Fastening Bolts: The bolts need re-tightening to new factory torque standards.

* Front Brake Reservoir Connecting Tubes: After extended rubbing against the reservoir retaining screw, the connection tube could wear out and produce a slight fluid leak.
Where the product was sold
Nationally
Traders who sold this product

DucSyd · August 8th, 2012, 02:20 AM

Rear fork will be the swing arm. Cable is for the dreaded exhaust valve which I no longer have.
Pretty normal stuff, I had similar with my BMW s1000 RR
Safety first I guess, no big deal.

Cheers

D1199 · August 8th, 2012, 11:15 PM

Mine is for its 1st service yesterday and had to take another bike back as there is a lot to do... there is a 72 page document that has been issued by Ducati listing all of the changes and modifications that need to be made... I will do my best to get that document and post for all to read and review.....

It is all of what "joshinthecity" has listed and more..... Let me get that document and post if I can......

Will keep you all posted.....

Gim · August 8th, 2012, 11:43 PM

Quote:

Originally Posted by D1199

Mine is for its 1st service yesterday and had to take another bike back as there is a lot to do... there is a 72 page document that has been issued by Ducati listing all of the changes and modifications that need to be made... I will do my best to get that document and post for all to read and review.....

It is all of what "joshinthecity" has listed and more..... Let me get that document and post if I can......

Will keep you all posted.....

I'd love to see that! Thanks!

joshinthecity · August 9th, 2012, 12:03 AM

Quote:

Originally Posted by D1199

Mine is for its 1st service yesterday and had to take another bike back as there is a lot to do... there is a 72 page document that has been issued by Ducati listing all of the changes and modifications that need to be made... I will do my best to get that document and post for all to read and review.....

It is all of what "joshinthecity" has listed and more..... Let me get that document and post if I can......

Will keep you all posted.....

Thanks D1199.
Very keen to see what inside-info you have there…
j

DucSyd · August 9th, 2012, 06:57 PM

Hmmm I have mine booked in, just waiting on parts arrival, told it would take about 1.5 hours.

Talked with Craig McMartin ( Aust Service and Warrnty Mgr) he said it was no big deal, precautionary only. I would not be concerned.

Cheers

bdunn · August 9th, 2012, 09:14 PM

Got the letter yesterday about an "upgrade kit " that has to be installed, dealer knows nothing yet????

D1199 · August 9th, 2012, 11:17 PM

So got my bike back yesterday and I asked for the info... they have strict procedures and stated that this is "internal information"..... however I should have something very soon.......

All of the items are listed as stated here before and when taking your bikes in or talking with the friendlies then ask them for the "security update" detail that is what is classified as within their systems......

A lot of tightening......some changes and most important is the real axle lubrication and (chain adjustment area) which was not done well enough in the "0 series".....

Again as soon as I get the info (in hand) I will post so we can all benefit from this !!!

kaido · August 9th, 2012, 11:55 PM

got my letter the other day and went into my dealership today. Informed me that (from my vin) that mine was a simple job would take no time what so every. Have it book in Monday. Shame i didn't come down with the bike as they said they could do it on the spot then

From what i can gather mine will be

Front Brake Reservoir Connecting Tubes: After extended rubbing against the reservoir retaining screw, the connection tube could wear out and produce a slight fluid leak.

and maybe

Steering Damper Retaining Screws and Ball Joint: Under extreme conditions and after heavy wear, the steering damper may come loose.

efna · August 10th, 2012, 12:48 AM

I heard about another recall coming about a week ago and posted about it. Thanks for the info.

Drogue Chucker · August 10th, 2012, 03:37 AM

Also got my letter informing me that my bike requires the installation of an "upgrade kit". Was booked in for my 1000k service anyway so the timing was right. I'll see if I can get any inside info. Ideally, I would love to get their entire checklist.

ihunui · August 10th, 2012, 02:27 PM

Got my letter yesterday as well...

Not too fussed about it - i thought i'd take the opportunity to get the termi's fitted as well :-)

DRSapp · August 10th, 2012, 03:36 PM

See attached - Nothing too major.. Most should be Service bulletins as suggested..

August 8th, 2012, 01:09 AM	#1
joshinthecity Senior Member Joined: Apr 2012 From: Sydney Australia Posts: 211 Thanks: 10 I Ride: Panigale S	Australian recall letter Just received this in the mail.. What the hell is a Bowden cable? Our bikes have rear forks ? I have questions dammit. ----------------------------- Product description Ducati MY 2012 and MY 2013 motorcycles (1199 series) Identifying features Recall no: 863/12 Target number: 267 VIN details: See attached VIN list. What are the hazards? The defects listed may result in loss of vehicle control, production of noxious fumes and/or reduced braking capacity. What are the defects? The following defects may occur: * Exhaust Valve Bowden Cable Heat Protector: Under extreme conditions, the plastic protector could melt or burn, producing smoke and noxious fumes. * Steering Damper Retaining Screws and Ball Joint: Under extreme conditions and after heavy wear, the steering damper may come loose. * Rear Fork Fastening Bolts: The bolts need re-tightening to new factory torque standards. * Front Brake Reservoir Connecting Tubes: After extended rubbing against the reservoir retaining screw, the connection tube could wear out and produce a slight fluid leak. Where the product was sold Nationally Traders who sold this product Last edited by joshinthecity; August 8th, 2012 at 01:12 AM.

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August 8th, 2012, 02:20 AM	#2
DucSyd Senior Member Joined: Jan 2012 From: Sydney, Australia Posts: 162 Thanks: 16 I Ride: Ducati 1199S; Ducati 1098R; Ducati 748R	Rear fork will be the swing arm. Cable is for the dreaded exhaust valve which I no longer have. Pretty normal stuff, I had similar with my BMW s1000 RR Safety first I guess, no big deal. Cheers

August 8th, 2012, 11:15 PM	#3
D1199 Member Joined: Jul 2012 From: Germany Posts: 79 Thanks: 1 I Ride: 1199 S	Mine is for its 1st service yesterday and had to take another bike back as there is a lot to do... there is a 72 page document that has been issued by Ducati listing all of the changes and modifications that need to be made... I will do my best to get that document and post for all to read and review..... It is all of what "joshinthecity" has listed and more..... Let me get that document and post if I can...... Will keep you all posted.....

August 9th, 2012, 06:57 PM	#6
DucSyd Senior Member Joined: Jan 2012 From: Sydney, Australia Posts: 162 Thanks: 16 I Ride: Ducati 1199S; Ducati 1098R; Ducati 748R	Hmmm I have mine booked in, just waiting on parts arrival, told it would take about 1.5 hours. Talked with Craig McMartin ( Aust Service and Warrnty Mgr) he said it was no big deal, precautionary only. I would not be concerned. Cheers

August 9th, 2012, 09:14 PM	#7
bdunn Member Joined: Apr 2012 From: brisbane Posts: 47 Thanks: 0 I Ride: was 2011 848 evo, now finally 2012 1199 base with ABS	Got the letter yesterday about an "upgrade kit " that has to be installed, dealer knows nothing yet????

August 9th, 2012, 11:17 PM	#8
D1199 Member Joined: Jul 2012 From: Germany Posts: 79 Thanks: 1 I Ride: 1199 S	So got my bike back yesterday and I asked for the info... they have strict procedures and stated that this is "internal information"..... however I should have something very soon....... All of the items are listed as stated here before and when taking your bikes in or talking with the friendlies then ask them for the "security update" detail that is what is classified as within their systems...... A lot of tightening......some changes and most important is the real axle lubrication and (chain adjustment area) which was not done well enough in the "0 series"..... Again as soon as I get the info (in hand) I will post so we can all benefit from this !!!

August 9th, 2012, 11:55 PM	#9
kaido Member Joined: May 2012 From: Australia Posts: 79 Thanks: 2	got my letter the other day and went into my dealership today. Informed me that (from my vin) that mine was a simple job would take no time what so every. Have it book in Monday. Shame i didn't come down with the bike as they said they could do it on the spot then From what i can gather mine will be Front Brake Reservoir Connecting Tubes: After extended rubbing against the reservoir retaining screw, the connection tube could wear out and produce a slight fluid leak. and maybe Steering Damper Retaining Screws and Ball Joint: Under extreme conditions and after heavy wear, the steering damper may come loose.

August 10th, 2012, 12:48 AM	#10
efna Senior Member Joined: May 2012 From: Peoria, AZ Posts: 335 Thanks: 14 I Ride: GSXR750 K7, 1199 Panigale	I heard about another recall coming about a week ago and posted about it. Thanks for the info.

August 10th, 2012, 03:37 AM	#11
Drogue Chucker Junior Member Joined: Feb 2012 From: Australia Posts: 20 Thanks: 0	Also got my letter informing me that my bike requires the installation of an "upgrade kit". Was booked in for my 1000k service anyway so the timing was right. I'll see if I can get any inside info. Ideally, I would love to get their entire checklist.

August 10th, 2012, 02:27 PM	#12
ihunui Junior Member Joined: May 2012 From: Sydney Posts: 17 Thanks: 3 I Ride: Tricolore	Got my letter yesterday as well... Not too fussed about it - i thought i'd take the opportunity to get the termi's fitted as well :-)