Has anyone seen this happen before? - Page 3

zvez · October 20th, 2012, 03:32 AM

Perhaps your bike is not in the recall serial number range?

Quote:

Originally Posted by Perc

Ok Guys - need some help here!

Has anyone in the UK got a copy of the recall letter for the checking of the swingarm bolt?
Need a copy asap! Please blank out name/address/bike details etc - and post scanned copy on here please.

Phoned Ducati Uk, two weeks ago, they took my details...and no reply as yet- shockingly back service from the importer!!

Getting very frustrated here, with sh*t Ducati customer service experience here.

Perc · October 20th, 2012, 05:41 AM

Quote:

Originally Posted by zvez

Perhaps your bike is not in the recall serial number range?

The bike is in within the recall campaign, under its serial number.

Perc · November 22nd, 2012, 11:11 AM

Hi Guys- quick update...

Dealing with Ducati Uk Customer Services very painful so far. Ducati are claiming the recall for the swingarm bolt issue, was not until the 9th Oct 2012 - my incident happened on the 3rd Oct.

Did anyone recieve their recall letter before the 3rd Oct? Ductai trying to say - sorry it happened before the official recall!? Problem is the dealer who took delivery of the bike on the 3rd Oct - told me there was a recall out for this issue...

VOSA Statement:

Reference : RM/2012/023
Manufacturer Ref : 867
Make: DUCATI
Model : 1199 Panigale
Launch Date : 09/10/2012
Numbers Involved : 137
Build Start Date :
Build End Date :
Recall Details
Concern : SWINGING ARM SHAFT MAY NOT BE TORQUED CORRECTLY
Description : The swinging arm anchors shafts may not have been correctly torqued at the factory. If this concern is not corrected, the shafts could unwind and interfere with the foot control operation and additionally cause a concern with the directional control.
Remedial Action : Recall the machines that are likely to be affected and re-torque the swinging arm anchor shafts.
Vehicle Id : ZDMH800ABCB007847 to ZDMH800ABCB009195

Chefmark · February 13th, 2013, 09:20 PM

Happened to me last year, bolt backed out 1", I caught it before anything major happened.

Quote:

Originally Posted by Perc

Hi Guys - long time lurker, first time post!

Have been enjoying my 1199 Base ABS - until a few days ago...

Was riding my 1199 back from Northern Ireland to London. I was about sixty miles from London on the M40, on the outside lane @ around 80mph when massive chatter starting to come from the rear of the bike. It was like sitting on a jack hammer - it was unreal!

Pulled in at next petrol station and noticed the rear tyre was very marked up...mmm, thought that was unusual to say the least.

rear tyre | Flickr - Photo Sharing!

Then i seen this sticking out the side of the bike...

bolt | Flickr - Photo Sharing!

Now im thinking - was the swingarm about to fall out of the back of my bike @ a very busy time on the M40 on the outside lane!?

BTW the only thing which is holding this bolt in, was the fairing - which was cracked from the pressure.

Im i wrong in thinking that this bolt hold both the swingarm and footrest assembly all together?

Getting a feeling that no one wants to talk about this issue or what could of happened. All i have heard, is the parts are ordered, bike will be fixed...

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Has anyone seen this happen before?	Perc	Mechanical and Technical	1	October 6th, 2012 05:25 AM
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November 22nd, 2012, 11:11 AM	#43
Perc Junior Member Joined: Oct 2012 From: London Posts: 15 Thanks: 0 I Ride: 1199	Hi Guys- quick update... Dealing with Ducati Uk Customer Services very painful so far. Ducati are claiming the recall for the swingarm bolt issue, was not until the 9th Oct 2012 - my incident happened on the 3rd Oct. Did anyone recieve their recall letter before the 3rd Oct? Ductai trying to say - sorry it happened before the official recall!? Problem is the dealer who took delivery of the bike on the 3rd Oct - told me there was a recall out for this issue... VOSA Statement: Reference : RM/2012/023 Manufacturer Ref : 867 Make: DUCATI Model : 1199 Panigale Launch Date : 09/10/2012 Numbers Involved : 137 Build Start Date : Build End Date : Recall Details Concern : SWINGING ARM SHAFT MAY NOT BE TORQUED CORRECTLY Description : The swinging arm anchors shafts may not have been correctly torqued at the factory. If this concern is not corrected, the shafts could unwind and interfere with the foot control operation and additionally cause a concern with the directional control. Remedial Action : Recall the machines that are likely to be affected and re-torque the swinging arm anchor shafts. Vehicle Id : ZDMH800ABCB007847 to ZDMH800ABCB009195